XLLO Learning
Privacy Policy
Last updated: 25 May 2026
XLLO Learning (“XLLO”, “we”, “our”, or “us”) operates the website xllo.in and provides online tuition and entrance coaching services. We are committed to protecting the privacy of our students, parents, and visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or enrolling in our programs, you agree to the practices described below.
Information We Collect
When you contact us, enquire about a program, or enrol with XLLO, we may collect the following information:
- Personal details such as your name, the student’s name, age or class/grade, email address, phone number, and WhatsApp number.
- Academic information including the subjects you are studying, your target exams (IMU CET, KEAM, CAT, JEE Main, or school tuition), assessment results, progress reports, and attendance.
- Communication records such as enquiry messages, emails, and chat conversations you have with us.
- Technical data such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.
If you are a parent or guardian providing information on behalf of a student who is a minor, you confirm that you have the authority to share that information with us.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide details about our tuition and coaching programs.
- Register and manage student enrolments and class schedules.
- Conduct regular assessments and share progress reports with students and parents.
- Communicate important updates about batches, sessions, fees, and exam preparation.
- Improve our teaching methods, website, and overall service quality.
- Send relevant educational content or offers, where you have agreed to receive them.
- Send relevant educational content or offers, where you have agreed to receive them.
We do not sell your personal information to third parties.
Cookies and Analytics
Our website uses cookies and similar technologies to understand how visitors use the site and to improve the experience. We use tools such as Google Tag Manager and analytics services that may collect anonymised usage data. You can control or disable cookies through your browser settings, though some features of the site may not function properly if you do so.
Sharing of Information
We may share your information only in limited circumstances:
- With our teachers and staff who need it to deliver your program.
- With trusted service providers who help us operate our website, communications, or analytics, under appropriate confidentiality obligations.
- When required by law, regulation, or a valid legal request.
- To protect the rights, safety, or property of XLLO, our students, or others.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, maintain academic records, and meet legal or accounting requirements. When information is no longer needed, we take steps to delete or anonymise it securely.
Children’s Privacy
Many of our students are minors. We collect and process a student’s information only with the involvement and consent of a parent or guardian. If you believe a child’s information has been shared with us without proper consent, please contact us and we will take appropriate action.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external sites, including social media platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
XLLO Learning
Pramadom, Pathanamthitta, Kerala, India
WhatsApp: +91 94477 98861
Website: xllo.in